Hybrid Appraisals: The Future of Property Valuation

Hybrid Appraisals: The Future of Property Valuation

The real estate and mortgage industry is experiencing a transformation with the expansion of hybrid appraisals by Fannie Mae (FNMA) and Freddie Mac (FHLMC). This new approach offers a more data-driven and efficient method for property valuation, particularly for loans that do not qualify for an appraisal waiver. With an expanded acceptance of hybrid appraisals across a broader range of properties, this modernization aims to streamline the appraisal process and address challenges.

What is a Hybrid Appraisal?
A hybrid appraisal blends traditional valuation methods with modern technology and data-driven techniques. Instead of the appraiser conducting an in-person property inspection, trained third-party professionals collect property data. This allows appraisers to focus on analysis and valuation rather than fieldwork, making the process significantly faster and more efficient.

Key Features of the Hybrid Appraisal Program

Data Collection

  • Third-party professionals, who are trained and vetted, gather a comprehensive set of property data.
  • The collected data adheres to the Uniform Property Dataset standards, ensuring consistency and reliability.

Appraiser Role

  • Appraisers analyze the collected data along with market insights to determine the property’s value.
  • They complete the appraisal remotely, reducing travel time and increasing efficiency.

Standardized Forms

  • Hybrid appraisals utilize specific forms such as Fannie Mae 1004 Hybrid or Freddie Mac 70H, ensuring industry compliance and uniformity in reporting.

Expanded Eligibility

  • Hybrid appraisals are now accepted for a wider range of properties, including:
    • 1-unit properties (including those in Planned Unit Developments or with an accessory dwelling unit.
    • Condominium units, both attached and detached.

Loan Eligibility

  • Loans that do not qualify for value acceptance (appraisal waiver) are eligible for hybrid appraisals.
  • Properties without reliable prior observations also qualify, ensuring accurate and up-to-date property assessments.

Benefits of the Hybrid Appraisal Program

1. Increased Efficiency
By outsourcing property data collection to third-party professionals, appraisers can process more reports in less time, reducing delays in loan origination.

2. Enhanced Consistency
A standardized data collection process ensures uniformity in property valuation, improving reliability and reducing discrepancies in appraisals.

3. Cost-Effectiveness
Leveraging third-party data collectors may lead to lower costs compared to traditional appraisals, benefiting both lenders and borrowers.

4. Improved Data Accuracy
The integration of modern technology and structured data collection enhances the accuracy of property valuations, reducing errors and potential disputes.

The Future of Appraisals
By balancing traditional expertise with innovative data solutions, hybrid appraisals pave the way for faster, more accurate and cost-effective property valuations. Talk to us about how we can make ordering a hybrid appraisal as simple as one click!

Are You Missing Opportunities to Serve Your Borrowers?

Are You Missing Opportunities to Serve Your Borrowers?

In today’s competitive lending landscape, ensuring you offer a diverse range of loan products is crucial. One key segment that should not be overlooked is government backed loans, including FHA, VA, Rural Housing and Farm Service Agency (FSA) loans. In 2023, these programs accounted for 31.6% of the purchase market for first-lien, 1–4-unit, site-built, owner-occupied mortgages.

For many smaller lenders, obtaining full FHA/VA approval can be daunting and costly, requiring on-staff Direct Endorsement underwriters and meeting rigorous compliance standards. However, there are alternative solutions that allow you to serve this critical market without the burden of full approval:

  1. FHA Title II Lender Relationships – Partnering with an FHA Title II-approved investor allows you to originate FHA loans without an in-house Direct Endorsement underwriter, as the investor underwrites loans on your behalf.
  2. Wholesale Investor Partnerships – By working with secondary market wholesale investors, you can originate loans while the investor discloses, underwrites, and closes the loan in their name. This solution enables you to offer government-backed loans without taking on the full operational and compliance requirements.

Partnering with the right trusted wholesale investors can be a game-changer — especially when giving a
second look at denied loans. Expanding your loan offerings through these strategic partnerships
ensures you’re serving more borrowers, closing more loans, and growing your business in today’s
dynamic market.

Are you ready to expand your loan options and serve more borrowers? Let’s discuss how the right partnerships can help.

Strengthening Underwriting: Reducing Errors and Enhancing Loan Quality

Strengthening Underwriting: Reducing Errors and Enhancing Loan Quality

In mortgage lending, even small errors can have significant consequences. From distractions and systemic inefficiencies to miscalculations and regulatory misinterpretations, underwriting mistakes can cost lenders both time and money. The impact goes beyond operational inefficiencies — it affects risk levels, investor confidence and long-term business sustainability. As an outsourced provider of mortgage fulfillment solutions, we witness these challenges firsthand. Working with multiple lenders, we see both the best practices that drive success and the missteps that lead to costly repurchase requests and compliance concerns. One thing remains clear: strong underwriting is a lender’s last and best line of defense. It safeguards against repurchase liability, ensures high-quality loans, and protects profitability.

The Most Common (and Costly) Underwriting Errors
Investor pushback varies, but certain issues arise time and again. One of the most frequent — and preventable — errors is miscalculating variable income for non salaried employees, an almost daily occurrence. Close behind are missteps in rental income calculations and misinterpretations of large deposits. While each error may seem minor in isolation, collectively, they create significant risk exposure.

  • But the true cost of underwriting errors goes beyond corrections and rebuttals. Lenders must also consider:
  • Operational inefficiencies – The time spent repairing, re-marketing, or defending deficient loans
    adds up.
  • Reputational damage – Errors erode trust with secondary market partners and borrowers.
  • Regulatory scrutiny – Consistent miscalculations can attract unwanted attention from auditors
    and investors.

Building a Stronger Underwriting Process
To reduce risk and improve loan quality, lenders must take a proactive approach. However, maintaining a fully in-house underwriting team comes with significant challenges — scaling workforce capacity, keeping up with evolving guidelines and ensuring consistency across loan files. That’s why many lenders turn to outsourcing as a strategic solution.

A well-structured outsourcing partnership can help lenders:

Ensure consistency and accuracy – Outsourced underwriting teams bring deep expertise, standardized
workflows, and advanced quality control measures to reduce errors and investor pushback.
Access specialized talent – Outsourcing providers employ experienced underwriters who stay current
on investor guidelines, industry best practices, and compliance changes.
Improve efficiency and scalability – Outsourced teams can quickly adjust capacity to meet fluctuating
loan volumes, helping lenders maintain service levels without overextending internal resources.
Reduce costs – Instead of investing heavily in in-house training, technology, and operational overhead,
outsourcing provides a cost-effective way to enhance underwriting quality without sacrificing margins.
Mitigate risk – With a dedicated outsourcing partner, lenders gain an extra layer of oversight and
expertise, reducing the likelihood of errors that lead to costly buybacks or compliance issues.

By integrating outsourced underwriting solutions, lenders can strengthen their risk management strategy, enhance operational efficiency and ensure a higher standard of loan quality all while focusing internal resources on core business growth.

 

Achieve Cost Certainty with Gooi

Achieve Cost Certainty with Gooi

Manufacturing a mortgage loan is often a complex and costly process and pinpointing the exact cost of each loan can be challenging. Loan production expenses are directly tied to your institution’s volume, which makes accurate budgeting and forecasting difficult.

That’s where Gooi comes in. As a leading mortgage services provider, we specialize in delivering cost certainty throughout the entire loan lifecycle, from initial disclosures to final closing. Our clients benefit from flexible, tailored solutions, selecting only the services they need or choosing our complete end-to-end offering, MortgageKit™.

With fluctuating loan volumes, maintaining a full staff can also become costly. Gooi’s scalable solutions help you navigate this challenge with confidence, ensuring operational efficiency while controlling costs.

Let us help streamline your mortgage processes and provide the financial predictability you need.

Outsourcing Underwriting: What You Need to Know

Outsourcing Underwriting: What You Need to Know

As mortgage lenders look for ways to reduce costs and improve efficiency, outsourcing underwriting has become an increasingly attractive option. Underwriters are highly compensated professionals, and outsourcing can provide not only cost certainty but also business continuity during fluctuating loan volumes. However, before entering into a contract with an outsourcing provider, its essential to consider several key factors to ensure you’re making the right decision for your business.

Key Considerations

  • Location of Work: Is the underwriting performed offshore? If so, are there potential language or
    communication barriers that could impact efficiency and accuracy?
  • Licensing and Compliance: Is the outsourcing company properly licensed? If not, how much of
    the work will require internal staff review and approval?
  • Dedicated Underwriters: Will the company assign dedicated underwriters to your account?
    Having a consistent team can help build strong relationships and ensure seamless communication.
  • Accessibility and Expertise: Are the underwriters available to you when needed? Can they assist
    in structuring loans or suggest alternative loan programs?
  • Investor-Specific Underwriting: Does the outsourcing company tailor its underwriting reviews
    to specific investors? Can you incorporate your own overlays?
  • Quality Assurance and Warranty: Does the company offer any type of warranty on its work?
    How does it handle underwriting errors?
  • Support for Rebuttals and Workouts: Will the company assist in rebuttals or work through
    solutions in the case of a repurchase demand?
  • Income Calculation Methodology: How does the company calculate self-employed income and
    handle fluctuating income scenarios?
  • Error Ratio and Performance Metrics: What is the company’s error ratio? Have they provided
    transparency in their quality control processes?

Making the Right Choice

If an outsourcing provider cannot confidently address these questions, it may be worth exploring other
options. The right partner should not only meet your cost and efficiency goals but also provide the
reliability, accessibility, and expertise required to uphold underwriting quality. Taking the time to
evaluate multiple providers will ensure you select one that aligns with your business needs and
standards.

By carefully considering these factors, you can make an informed decision that enhances operational
efficiency without compromising loan quality or compliance.

Seamless Solution – MortgageKit™

Seamless Solution – MortgageKit™

Lenders and borrowers have one question: when will interest rates drop and by how much? While all indicators point to a rate decline, borrowers may still be waiting for historic lows which are unlikely to occur again. However, the downward trend along with spring around the corner will likely spur an uptick in market activity as buyers tire of waiting to make a move.

Regardless of market conditions, the winning factor for lenders is the ability to easily scale up and down and maintain a variable cost model. With that in mind, Gooi has designed MortgageKit, a fully hosted end-to-end mortgage fulfillment solution that includes point of sale which eliminates the need for a costly loan origination system. Our pricing structure is variable vs. fixed cost, scalable to two loans per month and can be used for your entire back-office support or run concurrently with your platforms providing necessary business continuity and support. MortgageKit benefits include:

  • Access to loan origination system and consumer portal
  • Dedicated online workspace for loan origination
  • Visibility of Gooi’s loan review throughout entire process
  • Ability to select secondary market options
  • Experienced staff solely focused on operations
  • Consistent workflow from disclosure through post-closing
  • Can underwrite to multiple investor guidelines
  • Array of vetted mortgage vendors with competitive pricing for third-party services
  • Limited warranty to further reduce risk

This turnkey solution allows your team to focus on building community and customer relationships that generate revenue while confidently leaving the operations to us. Getting started is simple with a low initial fee and 45 days from contract to lending! Contact us to discuss if MortgageKit — or our ala carte fulfillment services — might help you grow and improve your bottom line.

Scaling Up when Rates Go Down

Scaling Up when Rates Go Down

As mortgage rates are edging down across the board in response to economic data showing some positive signs, lenders need to prepare a game plan to respond. 

The timing of this much anticipated drop could coincide ideally with the spring 2024 buying season. Even at current rates, with skyrocketing credit card interest and burgeoning home equity, cash-out refinances should also be very attractive and can save borrowers thousands. According to Bankrate data, retail cards have hit an all-time interest rate high of 28.93 percent with the average credit card interest rate of those carrying a balance of 22.77 percent which makes a ~7.00 percent rate a smart choice.

The big question is, are you ready for an influx of borrowers who have been waiting to make a move or consolidate debt? As business steadily decreased over recent months, you likely had to eliminate staff, but before you start to hire, consider the efficiencies and variable cost model of outsourcing to supplement your existing team. After months of plummeting volumes and low to no profit, you can’t afford to turn away borrowers.

Fortunately, we have a seamless end-to-end fulfillment option with a simple point of entry and variable cost model: MortgageKit. If you can produce two loans per month, you can be up and running in less than 45 days from implementation to lending!

MortgageKit eliminates the need to purchase or maintain a loan origination system and you will have visibility to your loan pipeline and access to a consumer portal. You can also select secondary market options and have access to vetted mortgage vendors with competitive pricing for third-party services. 

We also offer stand-alone services such as processing, underwriting and closing/post-closing and can work in your LOS or Gooi’s Encompass platform. We are fully licensed in a majority of the U.S. with a limited warranty to reduce risk.

Gooi’s best in back-office support means your team can focus on generating income and leave the details to us. Contact us today to find out how our right-size approach makes sure you get everything you need and nothing you don’t!

Optimizing Loan Quality

Optimizing Loan Quality

Many lenders’ knee-jerk reaction to market conditions is to cut staff and scramble for every new origination, but they may be missing the immediate bottom-line impact of looking “within” to mine the gold that comes with Quality Control’s (QC) business intelligence.

QC is not just about avoiding repurchases and meeting compliance requirements. It’s about informing the loan manufacturing operations of its non-conformance and driving corrective action costs down. An effective QC program tells you exactly where to look for such efficiencies without cutting staff or implementing one more piece of miracle software.

In case you missed the recent webinar presented by Gooi’s partners, MQMR and Essent, review it here to learn how you can optimize loan quality to drive your cost per loan down and quality up. There is also a special section to help you prepare to comply with Fannie Mae’s IMPORTANT and upcoming changes regarding pre-funding and post-closing QC requirements.

The Cost of NOT Training

The Cost of NOT Training

A former employer once met opposition for suggesting an employee training program. It was too costly, it would take employees away from

their work and what if the employees were trained only to leave the company? My wise and rather candid mentor said that the wrong question was being asked. Instead, what if you don’t train and educate your employees and they stay? 

 

More Complexity = More Risk

As we move into the next cycle of the mortgage industry with rising rates and fewer loans in the pipeline, each transaction becomes that
much more meaningful. A highly trained and educated loan origination team is invaluable to take advantage of opportunities overlooked or mishandled by their competitors.


In the course of our work, we are seeing an increasing number of self-employed borrowers — as much as 45% of our underwriting queue — with complex scenarios, multiple businesses, declining income, fluctuations in year-over-year income and other woes. Add another headache with investor overlays. Not only are these loans harder to process, underwrite and close, but they represent a much higher risk with heightened scrutiny from investors with no sunset on the originator’s liability for the loan.

 

Take Time to Train

Fortunately, there are educational tools readily available for the loan officer or loan processor who wants to become an expert with
self-employed borrowers. And even the most tight-fisted employer can’t object to the cost as they are either free or a minimal fee. Our mortgage insurance partners offer many courses and training opportunities, taught by people who actually have done the work. The online services that calculate self-employment income can be an aid but should not replace the actual human evaluation of the loan. There are many aspects that need to be reviewed, investor overlays and supporting documentation that must be accounted in the file.


In addition to mortgage insurance companies, Gooi offers an income analysis service performed by our underwriters that allows the
originator to better qualify his/her borrower upfront instead of having to wait until an entire file is put together and submitted to underwriting. A loan officer who is highly skilled in self-employed borrowers increases his value to his borrowers, mitigates risks for his employer, avoids reputational risk for sloppy work and enhances his income.


The upside to lower volumes? You can take advantage of the extra time and made education a priority. It will absolutely be an investment
that pays off.


“Education today, more than ever before, must see clearly the dual objectives: education for living and educating for making a
living.”
   James Mason Wood



Laura Rosenberger & Michele Teasdale